Privacy Policy
Privacy Policy
Privacy Policy – MARA CORK
Last updated: 31 August 2026
MARA CORK operates this online store and the website maracork.ie, including the information, content, features, tools, products and related services made available through the website (collectively, the “Services”).
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services to you.
This Privacy Policy explains how we collect, use, disclose and otherwise process your personal information when you visit or use our Services, make a purchase or other transaction, or communicate with us.
Where there is a conflict between our Terms & Conditions and this Privacy Policy regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply.
Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you.
Depending on how you interact with MARA CORK, we may collect or process the following categories of personal information:
- Contact details: your name, billing address, delivery address, telephone number and email address.
- Order and transaction information: products viewed or purchased, items added to your basket, returns, exchanges and cancellations.
- Account information: account details, preferences and settings where customer accounts are available.
- Payment information: payment and transaction information required to complete your purchase. Payment details may be processed directly by Shopify and our payment providers.
- Customer service information: messages, enquiries, requests and other communications you send to us.
- Device information: your device type, browser, IP address and other technical identifiers.
- Usage information: information about how you access and interact with our website, including pages viewed and the date, time and frequency of visits.
How We Collect Personal Information
We may collect personal information:
- Directly from you, for example when you place an order, create an account or contact us.
- Automatically, through cookies and similar technologies when you browse our website.
- From service providers, where they process information on our behalf.
- From business and marketing partners, where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfil your orders.
- Process payments and refunds.
- Arrange delivery and provide tracking information.
- Manage returns and exchanges.
- Provide customer support.
- Maintain and improve our website and Services.
- Personalise your shopping experience.
- Detect, investigate and prevent fraudulent or unauthorised activity.
- Send marketing or promotional communications where you have provided consent or where otherwise permitted by law.
- Comply with applicable legal and regulatory obligations.
- Protect the rights, property and security of MARA CORK, our customers and others.
How We Share Personal Information
We may share personal information with third parties where necessary to operate our business and provide our Services, including:
- Shopify and other technology providers.
- Payment processors and financial service providers.
- Delivery, fulfilment and logistics partners.
- Customer support and communication providers.
- Marketing and advertising partners, where permitted by law.
- Professional advisers and service providers supporting our business.
We may also disclose information where required by law, to respond to lawful requests from authorities, to protect our legal rights or in connection with a merger, acquisition, sale or restructuring of our business.
Shopify
Our store is hosted by Shopify, which processes certain personal information in order to provide and improve its platform and services.
Information you provide through our store may therefore also be processed by Shopify in accordance with its own privacy practices.
You can find further information in Shopify's Privacy Policy and Privacy Portal.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our Services and, where permitted, provide personalised marketing and advertising.
Where required by applicable law, non-essential cookies will only be used with your consent.
You may manage your cookie preferences through the cookie settings available on our website.
Third-Party Websites and Links
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children in circumstances where parental or guardian consent would be required by law.
If you believe that a child has provided personal information to us, please contact us at support@maracork.ie.
Security and Retention of Personal Information
We take reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, complying with legal obligations, resolving disputes and enforcing agreements.
Your Privacy Rights
If you are located in Ireland or elsewhere in the European Economic Area, you may have rights under applicable data protection law, including the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Request restriction of processing.
- Object to certain types of processing.
- Request portability of certain personal information.
- Withdraw your consent at any time where processing is based on consent.
- Object to direct marketing.
To exercise any of these rights, please contact us at support@maracork.ie.
We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first at support@maracork.ie so that we can try to resolve your concerns.
If you are based in Ireland, you may also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's data protection supervisory authority.
International Transfers of Personal Information
Some of our service providers and business partners may be located outside Ireland or the European Economic Area.
As a result, your personal information may be transferred to and processed in other countries.
Where required by applicable data protection law, appropriate safeguards will be used for international transfers, such as adequacy decisions or approved contractual protections, including the European Commission's Standard Contractual Clauses.
Marketing Communications
Where you have subscribed to receive marketing communications from us, we may send you information about products, promotions and offers.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at support@maracork.ie.
Withdrawing your consent to marketing will not affect transactional communications relating to your orders.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services or legal and regulatory requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, your personal information or your privacy rights, please contact us:
MARA CORK
Email: support@maracork.ie
Website: maracork.ie